MAXIS SUCKS and BLARDY STUP*D
By platinumgirl on Apr 10, 2008 in Coffee Talk
I am so pissed this week. I’ve called Maxis to complain for the fourth or was it fifth time THIS WEEK alone.
Goddamit. Everytime i call, they always ask me the same stupid questions. For the Customer Service Consultantsss who answered my phone, too bad you’re not in a good position !
Typical questions asked by Maxis Consultants
- Can you please check your modem page, what is the network type ..
- What is the RSSI, Cell ID
- Were do you stay ? Which floor ?
- Did you check SpeedTest (HELLO ! The internet is so freaking slow even SpeedTest cannot fully load)
And the damn blardy no 1 statement they are good at .. “Please hold while i check your signal status” or something like that.
I just want a solution. Not call for god-knows-how-many-times or lodge a stupid report just so that after i wait for 2 days for you to tell me “The Signal was okay!”
Worst of all, sometimes i am being put on hold until i get cut off.
During my last call just 10 minutes ago, this consultant asked me to download 2 files of 10.4MB and 21.1MB from their website. Sh*t, now the transfer rate is just 332bytes and 1.82kb. If you know your internet speed and regular download speed, you surely know what that means .. SUPER CAN DIE SNAIL SLOW speed. And the consultant was expecting me to be on hold while the files finishes downloading. I was so angry .. you expect me to wait for how many freaking hours. Estimated Time stated was 5hr 57mins and the other one 2hr 41mins.
I think i want to lodge official complaint to Maxis CEO, the Malaysian Communications and Multimedia Commission, and the Ministry of Energy, Water and Communications.
I pay RM98 each month and for what ?????? When i sign up, the blardy Maxis ppl say your area got high speed connection and averagely can get 1MB above. Mind you the RM98 package apparently can go up to 3MB, so they say. MY LEG ar. Guess what i get now, a freaking 16 kb out of the supposedly 1024 kb i shud be getting on average.
Maxis claims that their broadband is 15x faster than dial-up. I think dial-up is even faster than their 16kb speed.
MAXIS, SHAPE UP OR SHIP OUT!
Hahaha… Everyone complain Streamyx, now you complain maxis *LOL*
Irene | Apr 13, 2008 | Reply
Irene,
In short, all the ISP providers in Malaysia sucks. Each and every single one. Dont you think so?
What do they think or what the gov thinks? Maybe they think we are some blardy idiots that have no demand for a proper service.
platinumgirl | Apr 13, 2008 | Reply
I totaly understand how you feel! I am using Maxis USB broadband and they claimed that it can go up to 3.6MB and my foot… it is always so slow!!! Everytime I called they’ll say “it’s the coverage,ma’m, we can’t do anything.” So pissed!
vivianZ | Apr 16, 2008 | Reply
there is one way to troubleshoot it…..which I call up the Maxis CS before. They told me to remove the sim card from your broadband modem for 10 mins and restart your PC.
I tried that and it works. Probably u can try that.
nice blog btw.
vialentino | Apr 17, 2008 | Reply
Hi Vivianz and vialentino,
Thanks for visiting my blog.
Vivianz - Maxis sucks big time. 2 thumbs down.
Vialentino - They always say the same thing. Sometimes it works and sometimes no.
platinumgirl | Apr 24, 2008 | Reply
Totally agree with you on this.. Please do lodge a complain to Maxis CEO, the Malaysian Communications and Multimedia Commission, and the Ministry of Energy, Water and Communications.
I would do so myself, but i know they would’nt care about us none-the-less..
Smurfy | May 6, 2008 | Reply
Maxis sucks, Maxis sucks.. If my vocabulary was any better there would be a whole new dictionary on how Maxis sucks…
But then i guess i have to settle with — Maxis sucks!!
Smurfy | May 6, 2008 | Reply
You do should report it to authority, my bb performance is sucker than a retarded snail, it was and it is below 30 kB/s.
I’ve subscribed to maxis 3.6 mbps (equal to 450 kB/s) — 8bit = 1Byte — which mean i could have a minimal under performance download of 60 kB/s (13 %), but almost all of the time, I could only get around 6 kB/s, which is only 48kbps…
I paid RM 138 every month for just 48kbps??,… They’re cheating us native people, we have give them enough time to polish their performance, and they just ignored us..
It’s time to punish that bastard a. krishnan,.. hes such mother fucker son of pig…
So feel pleased, and honored, to bring that dumb shit to courtesy,.. It is a cheat,… Whole Malaysian will support you to bring that ass licker down..
You can just google “Maxis suck” and you’ll find 96,800 result for people complaining about how bad is their service, and it still raising up day by day..
So really, please, please, please lodge a complain to authority, and I think that a street march is the best way…
argh... | Jun 1, 2008 | Reply
Fully agree on these!
“Typical questions asked by Maxis Consultants:
- Can you please check your modem page, what is the network type ..
- What is the RSSI, Cell ID
- Were do you stay ? Which floor ?
- Did you check SpeedTest (HELLO ! The internet is so freaking slow even SpeedTest cannot fully load)”
I’m fed up with these questions. And sometimes they even tell you to “off the modem, turn it on after 3 minutes, if it doesn’t connect, turn it off again, blablabla”
—–Dictionary——-
Maxis [Nn]
1. An ISP with the worst Internet Connection compared to the other three ISP in Malaysia.
2. Sucks.
Chicken | Jun 3, 2008 | Reply
ain’t that bad unless it takes 28 minutes to load a page.
ms e | Jun 20, 2008 | Reply
Let me tell you, other than this Maxis broadband problem. I have had many chances to discover when my hand phone shows full 100% Maxis network, but then nobody can ever contact me. All call went into voice mail box. Same if i try to call somebody, even that person is not using the phone and have 100% network bar shows on his phone, i call damn 100 times still went into voice mail box.
I called and complain you know what they tell me? “Take out your sim card and put back, restart your phone”.
Damn, you think i NEVER know how to restart my phone. IT IS NOT THE PHONE PROBLEM. Is the god damn NETWORK problem.
If Maxis station cant sustain with the number of account they are holding, just stop giving new line to customer.
When call the 123(Customer service), they take thousand years to pick up the god damn phone.
It is very usual to hold and listen to the DAMN ADVERTISEMENT and SONGS for > 10 mins.
DAMN IT…>!!
Lim | Jul 3, 2008 | Reply
after you tried maxis broadband, then you will appreciate streamyx …
maxis even abuse its power to force unfair payment and also force users NOT able to use other telco
michael | Jul 5, 2008 | Reply
maxis really SUX to the MAX..i tried their maxis broadband trial before this since streamyx port in wangsa maju seksyen 2 is currently full..i need the internet urgently so i tried their maxis so called fast broadband connection..damn sloww!!(Digi is much faster) need to take up too 1 min to load the google logo from google page - the next day i returned all equip already - cannot stand anymore” slower than dial-up”.. the rm100 deposit i gave to them before will be refund in 3 months time..wallawehh!!
- recently receive bill from maxis - they charged me rm 13 (will deduct from rm100 deposit) for using the service (before this they said 7 days FREE trial) they will only return back rm 80 plus..i only using it for speedtest - cehhh.. so guys..pls confirm ur area covered for 3G or EDGE..if not forget it to go for maxiss
adminx | Aug 14, 2008 | Reply
I’m indonesian student studying in malaysia. I am completely pissed off with maxis internet connection!!!
my worse internet provider in Indonesia is much faster that maxis stupid useless internet connection.
they say that max speed is 3.6mb but I never receive more than 50kbps. and at night, the surfing speed is even lower than 1kbps. JUST TO OPEN GOOGLE, I MUST WAIT 2-3 MINUTES!!!!
maxis company is a big liar, they should be sued for lying to the customers.
MAXIS the ultimate liar!!! | Aug 26, 2008 | Reply
“Good”things about maxis internet connection
1. expensive, RM 100 for 3.6MBps
2. liar, I subscribe 3.6MBps but actual speed never reached 50kbps (I live in Sunway)
3. unstable, at night, it takes about 5-10 minutes just to open google page (incredible speed!!!)
4. useless, it takes me around 6 hours just to download a 20MB file (happy waiting!!!)
5. “smart” customer care line, always ask the same question without ever solve the problem
6. when you are at emergency to surf or sent e-mail, sometimes you have to go to cyber cafe even you pay RM100/ month for your internet
7. I post this “compliment” without my maxis modem, I use my neighbour wireless. the wireless signal is only one bar but its much faster than my maxis (the maxis modem is right beside my laptop!!).
8. when you go to complain to the office. the staff might say “try to move your modem”,”you live in sunway, the signal should be good”.”other else, I can’t help you”
MAXIS the ultimate liar!!! | Sep 1, 2008 | Reply